FAQ

To deposit, kindly log in to your EbonyBET account.

Then click on your Username and a page showing Personal Info, Deposit and Withdrawals, My Transactions, Game Trail, My Bonuses, KYC etc would come up.

Kindly click on Deposits and Withdrawal.

Then, enter the desired amount you would like to deposit in the space below and click on deposit.

Click on Deposit and a Pay with Quickteller page would pop up. Kindly click on Pay with Quickteller and a webpay platform would pop up. Kindly follow the instructions and make deposit.

We also encourage our customers that want to deposit using direct bank deposit to go to any First Bank or Fidelity bank branch and ask that they want to make payment into their EbonyBET account using PayDIrect. A form would be given to them that would enable them make payment. This form would ask for their UserID (CustomerID), your registered name on the EbonyBET website and the amount you want to deposit.

To deposit using ATM machines, kindly go on the EbonyBET DEPOSIT link to know the codes you can use to make deposit via ATM machines.

To withdraw, kindly log in to your EbonyBET account.

Click on your Username and a page showing Personal Info, Deposit and Withdrawals, My Transactions, Game Trail, My Bonuses, KYC etc would come up.

Kindly click on Deposits and Withdrawal. Then click on Withdrawal at the right hand side of the screen.

Your bank details should have been inputted by you before commencing this process, but in case it has not, kindly input the desired bank account details you would like to use. Also, for Manual Withdrawals, also referred to as Bank transfer, kindly click on the Manual Withdrawal icon which can be found close to the Withdrawal icon on the Deposit and Withdrawal page. Kindly input the bank details you want your funds transferred to.

Note: At least two names you registered with on Ebonybet must correspond with the names on your Bank account. It takes a maximum of one (1) working day for the pay-out to reflect in your bank account.

Thank you.

Please note that; YOU CANNOT WITHDRAW THE 1,000 BONUS AWARDED TO YOU WITHOUT STAKING!!.

Also, the bonus awarded is meant to be used to play and stake on the EbonyBET website.

This bonus should be used to stake a minimum game of 1.5 and the total odd on the ticket should be 5.0 and above. The winnings from the first bet should be used to stake another game with the 1.5 odd on each game in the ticket and a 5.0 minimum total odd.

To qualify for a withdrawal, you must have met 100% of the wagering requirement designed and maintained by our website. This can be easily confirmed by clicking on your Username, then click on My Bonuses and you should see a Completed % icon. This icon shows if you have achieved a 100% wagering requirement. When the % completed is 0 or less than 100, this means that you are yet to meet the wagering requirement. A 100% wagering requirement completed means that you have met all requirements and can then withdraw.

PLEASE NOTE: The bonus is only applicable for just 1 User with 1 account. Players/Users with multiple accounts will have their accounts closed by the system, as stated on our Promotions T&C. Also note that the bonus is only valid for 10 days from the day your first stake or ticket is played.

Please kindly note that to be able to withdraw the winnings from a bonus account, players must have met 100% of the wagering requirements. What this means is that, players must stake (play) and win with their winnings 6 times consecutively to qualify for a withdrawal, that is, players must stake with or part of the 1000 bonus and win, then use that winnings and stake another game with a minimum event/match odd of 1.5 and a minimum total odd of 5.0 on each ticket.

The winnings from these tickets should then be used to stake 6 consecutive times.

You can easily confirm if you have met the 100% wagering requirement by clicking on the Completed % icon, which can be found under My Bonuses after logging in to your EbonyBET account. This icon shows if you have achieved a 100% wagering requirement. When the % completed is 0 or less than 100, this means that you are yet to meet the wagering requirement. A 100% wagering requirement completed means that you have met all requirements and can then withdraw.

PLEASE NOTE: The bonus is only valid for just 1 User with 1 account. Players/Users with multiple accounts will have their accounts closed by the system, as stated on our Promotions T&C. Also note that the bonus is only valid for 10 days from the day your first stake or ticket is played.

Please know that all activation links are sent to the email address used to register on the EbonyBET registration page. Users that were unable to receive activation link, which in turn, stops them from activation their newly registered EbonyBET account should kindly go back and re-register with a right and functioning email address.

All this means is, the inability of users to receive activation link, which can be used to activate their newly registered EBonyBET account, comes from users either using a wrong email address, invalid email address or their email address was typed incorrectly. So please kindly go back to EbonyBET DEPOSIT and register with the right credentials, correctly typed.

Thank you.

To check previously placed bet history, kindly log in to your EbonyBET account.

Click on Sports after logging in and the sportsbook page would come up.

At the right hand side of the screen, you would see BetSlip options of Single, Combo and Multiple, Bonuses and History.

Please kindly click on History and a list of all previously placed bets will come up. Click on the game number (No) or type to view the history of the entire game under that ticket.

Thank you.